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Adding Payroll: Your Guide to Seamless WOTC Credits​

Welcome to the Payroll Page on WOTC.com – your comprehensive guide to navigating the critical intersection of payroll and Work Opportunity Tax Credits (WOTC). Discover seamless methods for uploading payroll information, insights on monitoring certified employees, and essential tips for optimizing your WOTC credits. Whether you're a payroll professional or an employer, this page is your gateway to unlocking the full potential of tax savings through WOTC. Let's delve into the intricacies of payroll and pave the way for a streamlined and rewarding WOTC experience.

What is payroll?

To receive a WOTC credit, we require the total hours, total gross wages, and the termination date (if available) for each WOTC certified employee. This information is required from each employee's start date for a full year, unless terminated.

There are 4 options for WOTC.com clients to submit payroll:

  1. Manual Process – logging into WOTC.com and inputting payroll information for all your certified employees.
  2. Payroll Report Upload – logging into WOTC.com and uploading an annual payroll report in January and July of each year.
  3. Payroll Login (preferred method) – we can access your payroll information from most payroll providers. Contact us for more details.
  4. Payroll Integration – building a payroll integration to periodically pull hours & wages from your platform into WOTC.com.

Payroll Submission Frequency: Payroll (Hours, Wages, & Termination Dates) should be entered quarterly, bi-annually, or annually depending upon the frequency and number of employees certified during the year.

1. Adding Payroll – The Manual Process:

Adding Payroll in your Dashboard is as simple as can be. You have the option to upload hours and wages online OR you can download a spreadsheet matching your online data to work offline at your leisure.

Step 2 : Click 'Add Payroll' or '#3 Certified Employees'
Add Payroll_rev1
Step 3 : Manual Entry of Hours & Wages - 2 methods
There are 2 ways of manually entering hours & wages. Both methods are listed below:
Manual Entry via Dashboard
Enter the total hours & wages for each “certified” employee. Hours & wages are from each new hire's start date until 1 year from that date OR until their termination date, if terminated before the 1-year mark. Add termination date if terminated. Click 'Save' if loading hours and need to stop or click 'Submit' when all data is loaded and ready to process any updates..
Hours & Wages_rev2
Manual Entry via Spreadsheet (If Not Utilizing Dashboard)
1. Click on the 'Export' button to download the WOTC excel spreadsheet. 
Export
2. Complete the spreadsheet by entering the total hours, wages, and termination dates. Save spreadsheet to your computer.
Spreadsheet_rev1
3. Click on the 'Import' button to securely upload the completed WOTC excel spreadsheet back into our system.
Import
4. Drag & drop your file into the box. Alternatively, you can click inside the box to browse your filesystem. Once ready, click on 'Next Step' to continue the upload process.
Payroll Import
5. Confirm all data imported displays properly on the 'Matching Fields' screen and then click 'Next Step' to proceed to the verification screen. Select 'Done' to continue the process.
Payroll Import Next Step
6. Click on the dashboard icon in the navigation menu. Then return to the '3. Certified Employees' section to verify the data imported and click on 'Submit' to complete the process.
Hours & Wages_rev2
IMPORTANT – In most cases there are partial and full credits available. Please enter data for all certified hires in your dashboard.
If entering hours & wages on a quarterly/monthly basis, please enter total hours & wages from each new hire's start date until the date you are uploading your quarterly information (unless already terminated).

2. Adding Payroll – Payroll Report Upload:

Step 2 : Click 'Add Payroll' or '#3 Certified Employees'
Add Payroll_rev1
Step 3 : Run an Employee Payroll Report from Your Payroll System
Payroll Report
Existing Clients with Outstanding Hours & Wages
On a quarterly, bi-annual, or annual basis, depending upon the frequency and number of employees certified during the year, run a summary employee payroll report (if your platform allows it). You can also run a full employee payroll report starting with the oldest employee start date until the end of the calendar year, i.e., John Doe, start date: Feb 2, 2023, end date: Dec 31, 2023
Once current, run an annual or bi-annual report, i.e., start date: Jan 1, 2024, end date: Dec 31, 2024
New or Existing Clients with Up-to-date Hours & Wages
On a quarterly, bi-annual, or annual basis, depending upon the frequency and number of employees certified during the year, run a summary report (if your platform allows it) or a full employee payroll report for the calendar year, i.e., start date: Jan 1, 2024, end date: Dec 31, 2024.
Step 4 : Payroll Spreadsheet Upload
1. Securely upload back into our system via '#2 Documents & Forms' in your WOTC dashboard.
Doc Upload
2. Drag & drop your file into the box. Alternatively, you can click inside the box to browse your filesystem. Select 'Document Type' from the drop-down menu. Once ready, click on 'Upload Documents' to complete the process.
Doc Type

Questions About Payroll

On your dashboard, click #3 in orange “Certified Employees” to view the full list of employees that are currently certified.

To receive a WOTC credit, we require the total hours, total gross wages, and the termination date (if available) for each WOTC certified employee.

Yes, an employee must work at least 120 hours to qualify for a partial credit, and at least 400 hours to qualify for a full credit.

The answer is two-fold:

Regularly review your dashboard, aiming for a bi-weekly frequency at a minimum, with weekly checks being ideal. The goal of any employer is to ensure any certified new hire has enough hours to be eligible for the credit. A good best-practice is to identify any certified new hire as they are being paid to do a job that can additional can bring you tax savings for their time worked.

On a quarterly basis, you should be checking how many certified new hires you have and may want to upload payroll information each quarter.

Total hours worked from start date, till one year out.  For salary employees, you need to figure out the per hour pay rate and multiply that by the number of hours worked.  For full time employees you can use a base of 40 hours per week. 

(Example – An employee worked for 4 weeks and got $4000.00 gross wages.  4 weeks x 40 hours = 160 hours.)

All gross wages from time worked, plus paid vacation, paid sick time, paid holidays, etc.  Also include any bonus, commissions, or tips paid to employee.

Termination dates enable us to process partial credits.  If you don’t record termination dates for your employees, you don’t need to provide it.  WOTC.com will only process your partial credits once the full year from start date, passes.  You will not lose your partial credits, they will just be processed later.

We only require the following information for certified employees, not the entire payroll report for your company.

  • Employee Name
  • SSN
  • Total Gross Wages for the year
  • Total hours for the year
  • Termination Date (if applicable)

Yes, on the Certified Employees page there is an export feature on the right-side top of page.  You can download an excel version of your certified employee list.

It depends which criteria they got certified for.  A SNAP recipient, maximum is $2,400.00.  For hiring an unemployed veteran, it can be as high as $9,600.00.  To earn the maximum credit, an employee must work at least 400 hours and get at least $6,000.00 wages.

Providing WOTC.com with your payroll login information is the easiest method for large clients.  If that’s not an option, we prefer you upload a full YTD payroll report twice a year, in January and July.

Yes, your login and payroll information is 100% secure.  WOTC.com is a SOC 2 certified company, which includes being HIPAA, PCI, and DDOS Compliant.  More details can be found here: https://tcservicesusa.com/security/

For any additional questions you can email to [email protected] or call your account manager for assistance.

For employees that work in 24 hour shifts, as Live-In employees, each day or shift is calculated as 24 hours.

Need Support?

Feel free to reach out to your dedicated Account Manager for personalized support. You can easily find your Account Manager's information on your WOTC dashboard. Alternatively, if you prefer direct support, click on the button below:
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